She advises customers and suppliers on complex technology, outsourcing and digital transformation projects, with particular experience in regulated sectors including financial services and insurance.
With over 15 years' experience, Nichola advises global clients on high-value technology, sourcing and cloud transformation programmes. Recognised in Legal 500 for her work on outsourcing and technology arrangements in the insurance sector, including AI and hyperscale cloud, her experience spans technology and commercial contracts (IaaS, PaaS, SaaS and software licensing), large-scale transformation programmes and financial services regulatory compliance, including DORA, PRA SS2/21 and the EBA Outsourcing Guidelines. She has advised clients across the financial services, insurance, technology and energy sectors and has completed several client secondments.
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Nichola's experience includes:
- advising a major insurance broking client on the renewal of its global enterprise, server, cloud and Azure arrangements, including a US$350 million minimum commitment and complex pricing, flexibility and commitment structures
- advising a financial services and asset management client on a first-generation IT outsourcing and transformation project valued at approximately £300 million, involving business-critical services, multi-vendor delivery and long-term commercial structuring
- advising a next-generation banking and payments technology provider on its strategic cloud-native platform partnership with a global financial institution, including the design of a scalable delivery model
- advising a global insurer on the re-procurement of business-critical print outsourcing services, to replace the incumbent provider as part of a stressed exit scenario
- advising a premier insurance market organisation in relation to its business-critical re-platforming and outsourced operation agreement with an IT services vendor
- advising customers and suppliers on multiple FS regulatory remediation projects (including DORA, the PRA SS2/21 on outsourcing and third-party risk management and the EBA Outsourcing Guidelines)
- advising a software business on its EULA and customer contracting model, including the integration of AI capabilities into its terms and support for strategic customer negotiations
- advising a sustainable investment fund on its R&D commercialisation arrangement, including intellectual property ownership, licensing and downstream exploitation rights
- advising a global industrial group on a large-scale corporate separation programme across more than 40 jurisdictions, supporting the review and disposition of thousands of contracts using a risk-prioritised approach
- advising an InsurTech on the build, operation and ongoing development of its cloud-based platform delivered through multiple third-party providers, including supply chain and regulatory considerations
- advising an insurance sector client on the procurement of cyber recovery and implementation services, to put in place an immutable data back-up on its entire operations